Yawr

Terms & Conditions

Last updated: 4 November 2026

These Terms & Conditions ("Terms") govern your access to and use of Yawr (the "App"), a pay-per-minute service for one-to-one voice and video conversations, operated by Manoj Singh, Proprietor (Yawr) ("Yawr", "we", "us"), a sole proprietorship registered under the Government of India's Udyam (MSME) Registration. By creating an account or using the App, you agree to these Terms. If you do not agree, do not use the App.

1. What Yawr is

Yawr connects users for live voice and video conversations. Users who choose to make calls ("Speakers") pay per minute, from a prepaid wallet, to talk with users who choose to take calls ("Listeners") who have completed identity and voice verification (KYC). Current rates and plans are on our Pricing page. Listeners earn a share of that per-minute rate, withdrawable to their UPI account. Yawr is a conversation platform — it is not a dating service, an escort service, or a platform for arranging in-person meetings, and using it for those purposes is prohibited (see our Community Guidelines).

Yawr is also not therapy, counselling, or a medical or emergency service. Listeners are not doctors or mental-health professionals, and nothing said on a call is medical, psychological, legal or financial advice.

2. Eligibility

• You must be at least 18 years old to create an account or use the App.
• You must provide a valid phone number you control, and complete OTP verification.
• Listeners must complete voice/identity verification (KYC) before receiving calls, and video verification before receiving video calls; Yawr may approve, reject, withdraw, or request re-submission of a KYC attempt at its discretion.
• You must not be barred from using the App under any suspension, ban, or applicable law.

3. Account & conduct

• You are responsible for all activity under your account and for keeping your device and OTP access secure. You choose at sign-up whether to make or take calls, and you state your gender. Once your account has passed voice verification or taken part in a call, either can only be changed by contacting support, and a change of role is only possible while your wallet is empty. Each user may also set a private preference for the gender of the people they are matched with; a call is only connected when both users' preferences allow it.
• You agree not to harass, threaten, or send unsolicited sexual content to other users; not to solicit or offer sexual services, escort services, or off-platform contact for that purpose; not to impersonate another person or misrepresent your identity, age or gender; and not to attempt to circumvent billing, KYC, or moderation.
• On video calls, you agree not to expose yourself or show or perform anything sexual; not to pressure anyone to turn their camera on or show anything they don't want to; not to put anyone under 18 on camera; and not to record, photograph, or share another user's image or voice from a call, by any means, including with another device.
• We rely on user reports and admin review to enforce these rules. Accounts found in violation may be suspended or permanently banned, with or without notice, at our discretion.

4. Payments & wallet

• Speakers add money to an in-app wallet through our payment partner (an RBI-authorised payment aggregator), by purchasing a top-up plan at the price shown at checkout. Calls are billed per minute from that balance while a call is active, at the voice rate or, while at least one person's camera is on, at the higher video rate, including when only the other person's camera is on; billing stops automatically if the balance runs out. Top-up plans may carry promotional offers (a discounted price or bonus credits); promotional bonus credits are granted free of charge, hold no cash value, and are forfeited if the related payment is reversed (see our Refund & Cancellation Policy).
• When offered, a speaker who has never recharged may get free credit for 2 minutes of voice calling, once per phone number. It has no cash value and is removed if you switch to a listener account. See our Pricing page.
• Listeners accrue a share of the per-minute rate to their own wallet and may request a withdrawal to a UPI ID once a minimum balance is reached. Withdrawals are reviewed and then paid to your UPI ID; see our Refund & Cancellation Policy for details on wallet credits.
• All amounts are in Indian Rupees (INR) and are inclusive of applicable taxes, if any. Yawr is not responsible for delays or failures caused by your bank, UPI provider, or our payment partner.

5. Verification & content

Listener KYC involves a short voice recording read against an on-screen phrase, used to verify the phrase match and, where you have declared your gender as female, your gender; it may be approved automatically. Taking video calls also requires a short video of yourself, which our team reviews manually and which is not shown to other users. Other submissions are reviewed manually by our team. Whether you make or take calls is your own choice. See our Privacy Policy for how those recordings are handled and retained.

Yawr does not record voice or video calls. You choose whether to answer a video call or accept a switch to video, your camera turns on when a video call connects, and you can turn it off at any time during the call. The app blocks screenshots and screen recording where the phone allows it, but we cannot stop another user filming their screen with a separate device, so we cannot guarantee that what you show on a call won't be captured.

6. Reports & moderation

Any user can report another user, a specific call, or a voice story for a policy violation. Reports are reviewed by our team, who consider the report and the content it concerns before deciding; suspension follows that review rather than a report count alone. Because calls are not recorded, a report about a call is decided from what it describes and the accounts' records. Child-safety reports are reviewed ahead of all others — see our Child Safety Standards. Decisions on suspensions, KYC rejections, and report outcomes are made at our discretion.

7. Disclaimers

Yawr facilitates conversations between users but does not control what either party says, shows or does. We are not responsible for the conduct of any user, on or off the platform. The App is provided "as is" without warranties of any kind, to the maximum extent permitted by law.

8. Limitation of liability

To the maximum extent permitted by law, Yawr's total liability to you for any claim arising from your use of the App is limited to the amount you paid us in the three months preceding the claim. We are not liable for indirect, incidental, or consequential damages.

9. Termination

You may stop using the App at any time. We may suspend or terminate your account for violating these Terms, on report of misconduct, or as required by law. Wallet balances at the time of termination are handled per our Refund & Cancellation Policy.

10. Changes to these Terms

We may update these Terms from time to time. Continued use of the App after an update constitutes acceptance of the revised Terms. Material changes will be highlighted in-app where practical.

11. Governing law & disputes

These Terms are governed by the laws of India. Courts at Ghaziabad, India shall have exclusive jurisdiction over any dispute arising from these Terms.

12. Brand & intellectual property

• "Yawr", the Yawr logo, and the look and feel of the App are used by us as an unregistered brand. We do not claim a registered trade mark, and no ® symbol is asserted anywhere in the App or on this site.
• You may not use the Yawr name or logo in a way that suggests you are affiliated with, endorsed by, or speaking for Yawr, or in a way that is likely to confuse other users about who operates the App.
• Anything you create stays yours. You keep ownership of your profile details, interests, and any content you submit. You grant us only the limited licence we need to operate the service — to store and display that content to other users as the App is designed to do, and to review it for safety and moderation. That licence ends when the content is deleted, except for copies we are required to retain (see our Privacy Policy).

13. Contact

Questions about these Terms? See our Contact Us page, or reach out via the in-app support form.