Yawr

Community Guidelines

Last updated: 4 November 2026

Yawr exists for genuine conversation — company, a friendly voice, someone to talk to. It is not a dating app, a matchmaking service, or a place to arrange in-person meetings, and it is not a platform for sexual or explicit content of any kind. These guidelines explain what that means in practice.

What Yawr is for

Support, not therapy

Listeners are there to listen. They are not doctors, counsellors or therapists, and they should not give medical, psychological, legal or financial advice or present themselves as professionals. If someone on a call says they are in danger or thinking about harming themselves, either side can report the call so our team can follow up.

What isn't allowed

On video calls

A video call is a conversation with your cameras on, and the rules above apply to everything you show. Your camera turns on when a video call connects, and you can turn it off at any time, with no reason needed. Listeners who take video calls also pass a video verification first.

How we enforce this

Every Listener completes voice and identity verification before appearing on the platform, and video verification before taking video calls. Any user can report another user, a specific call, or a voice story directly in the app. Reports go to our moderation team, who review the report and the content it concerns — including listening to a reported recording — before deciding. We do not record calls, so a report about a voice or video call is decided from what it describes and the accounts' records: please report as soon as you can and say what happened. Suspension is a human decision made on what a report actually contains, not an automatic consequence of a report count, so that a user cannot be removed by people simply reporting them repeatedly. Accounts found in clear violation are suspended or permanently banned, and child-safety reports are reviewed ahead of everything else.

Child safety

Yawr is an adults-only service and we have zero tolerance for child sexual abuse and exploitation. Nobody under 18 may use Yawr. Our full Child Safety Standards set out what is prohibited, how to report a concern, what we do with a report, and who our designated child safety contact is.

Reporting a problem

Use the "Report" option available during or after a call, or in the player of any voice story — every report screen includes a Child safety concern category, which is reviewed ahead of everything else. For anything else, see our Contact Us page or our Grievance Redressal process.